Hand with smooth skin and nude manicure holding a single beige capsule pill between thumb and index finger against a soft purple and cream background.

claimable

Dark-skinned hand with manicured nails holding a beige capsule pill between thumb and index finger against a soft purple and white background.

Claimable
Case Study

A scalable website that helps appeal health claims

Brand Update

We refreshed the claimable identity with a logo that is more balanced in weight, and proportional allowing it be used at various sizes. New typography was selected to attain flexibility and expression, and new human focused photography was established to bring a living human element to the brand.

Website Design & Development

The site redesign helped establish Claimable as a more credible product with more than just a new coat of paint, but with a robust design system and bringing humans to the forefront.

On the technical side, the site was built end-to-end in Webflow using the MAST framework to be a scalable component system that allowed new landing pages to be built and published in under 30 minutes.

Laptop screen displaying Claimable website with a woman holding a smartphone and text about appealing denied health claims.Claimable logo with stylized 'C' symbol on a light wavy patterned background.Comparison of Claimable logo before and after redesign, featuring a thicker, bolder font in the after version.Step-by-step process to get an expert appeal: 1. Upload file icon with instructions; 2. Question form about denied coverage; 3. Progress screen showing expert appeal generation steps; 4. Submitted appeal documents with stamp.Infographic showing health claim statistics: 1 out of 5 denied, less than 1% appeal, and over 80% of Claimable appeals succeed with most resolved in 10 days or less, alongside a smiling woman in athletic wear.Three medication injectors labeled Mounjaro for Type 2 Diabetes, Zepbound for Obesity and Sleep Apnea, and Ozempic for Kidney Disease, Type 2 Diabetes, and Heart Disease, each showing a monthly cost of $0 with original prices struck through.John’s Remicade approval details showing condition Ankylosing Spondylitis plus two others, treatment as Humira, denial reason 'Not medically necessary', denial history of losing 4 prior appeals, and a man looking at his smartphone.Website homepage for Claimable showing a man using a smartphone with text promoting GLP-1 insurance appeals and benefits.Smiling woman with curly hair wearing a beige sweater and white shawl, leaning on a railing with greenery and a cloudy sky in the background.Two user interface cards side by side: left card shows a smiling man with progress tracker icons and a message congratulating Derek; right card shows a man with patient details from Los Angeles, California, with a yellow glowing effect.A partially visible appeal letter addressed to Healthcare Partners Insurance with highlighted text challenging denial of coverage, above a black panel listing benefits: Appeal Faster, Win More, Save Time, Better Outcomes.
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Smiling woman in a black tank top holding a payment card at a store counter.Smiling woman in a black tank top making a payment with a card using a wireless card reader.